Roots and Branches Ancestry
Terms & Conditions

Duties to Clients:

• Respond to all client inquiries promptly

• Provide honest advice on research outcomes

• Present research reports clearly, accurately and logically

• Explain if unable to resolve a client's problems and suggest alternative research methods

• Report only proven information and distinguish it from probable or possible information

• Cite authoritative sources only

• Quote accurately and relevantly from documents

• Mention any data that doesn't support the research conclusions

• Respect the confidential nature of client's work and obtain their consent before publishing research results

• Keep a record of financial transactions.